Implementation Services
Aligning Technology and Strategy
Aligning Technology and Strategy
Service Desk Solutions Consulting enables our Resellers and customers to realize increased value from their investment…sooner. From implementation and best practices to optimization, you get the right solution delivered by the right people, at the right time.
The Service Desk Solutions teams of consultants are global leaders in solution delivery. Service Desk Solutions consultants are product experts, working closely with Product Management, Development, Support, and Education to provide the best solution to our customers. Global services leverage years of experience and a global knowledge base. Each consultant is experienced, has advanced product & tool certification, and has specific functional certifications (e.g. ITIL).
Xylex Technologies consulting leverages an Accelerated Methodology (Tools, Templates, Techniques) based on an optimized version of the Project Management Body of Knowledge (PMBOK) as well as ITIL Service Delivery principals.
When, where, and how you want it – SDS will work with you to define a consulting project to meet your operational requirements. Service Delivery options include:
Xylex (Xylex Technologies, LLC) is a limited liability corporation registered in the state of Georgia with headquarters in Atlanta. We have been in the distribution/wholesale business since 1998.
Our 20-year experience in the Latin American and the Caribbean markets have allowed us to carefully chose resellers with the right profile to be strategically placed in each country to properly represent our company.
We provides the opportunity for companies to promote their products and services. Marketing services consist of press releases and product demonstrations.